My order has been damaged in transit and I have received a dented product and/or smashed/leaking bottle, what can I do?

Upon receipt of your order, if you believe that you products have been damaged or are defective, you must inform the Doozy Customer Services team via email or phone call within 48 hours. As stated above, claims made after this time period will not be accepted.

Please do not dispose of any damaged or defective goods before reporting the issue to our Customer Service team, we request that you take some photos of the products and packaging that we can share with our delivery partners.

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