What should I do if I order the wrong product?

If you have ordered an item in error, please ensure that you do not open or use the product if you wish to return it to the Doozy Returns
Department.

The goods must be returned to our Returns Department at your expense within 14 days of the purchase date. Please include a note within your packaging that lists your original order number and any reference number provided by the Doozy Returns Department.

Doozy Vape Co will refund you the full cost of your goods excluding delivery costs. You will not be charged a restocking.

Returned products must be sent back to us in a good condition, they must be unused and sealed in their original packaging.

To ensure that your goods are received in good condition by our Returns Department, we strongly advise  that you return goods via recorded
delivery and use suitable packaging as we will not accept responsibility for lost or damaged goods (in transit).

 

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